Your My Property Consultant questions answered...
Q: Will you find a range of properties for me to choose from?
A: Normally we will present you with one property, and the reasons why we’re recommending it.
Q: Do I have to buy a flat?
A: Not necessarily. We will discuss your requirements at outset, and tailor-make a solution for you.
Q: Are you tied to any agents or brokers?
A: No, we operate completely independently.
Q: Can I use my own mortgage broker, or source my own mortgage?
Q: Can I use my own solicitor?
A: We have a tried and trusted solicitor that we prefer to use as they know the area, and their service is very quick.
Q: If I find my own property, will you manage it from there?
A: If you have a property in mind, we’re happy to advise you on its suitability, and help you with ongoing management.
Q: Will you have a contract?
A: Yes – in addition to our Terms and Conditions, we will send you a ‘terms of engagement’ letter, which we will ask you to sign and return. This forms the basis of our contract, and will reflect what we agree.
Q: How do you value properties?
A: We take an average of three estate agents valuations
Q: If I don’t make a profit on a development project, do I still pay you?
A: No – any profit share arrangement will only be applicable if there is a profit at the end of the project.
Q: Is workmanship guaranteed?
A: Yes – we only use hand-picked contractors who have guarantees.
Q: Will you fully manage my property?
A: Yes- we can do everything, including collecting the rent on your behalf.
Q: Can I use my own tradesmen?
A: Yes – although we will still project manage them.
Q: What if your business goes under?
A: Everything will be in your name and you will pay all suppliers directly. You can transfer to another property manager without losing a penny.
Q: What if I’m unhappy with your service?
A: We will keep in regular contact with you, and we encourage open and honest dialogue. If you’re not happy, please tell us!
Q: What if I can’t pay you?
A: It will be written under contract that you must pay us upon re-mortgaging or selling the property.
Q: How long does it take to find and acquire a property?
A: Around 3 months if a chain is involved. It can take longer at certain times of year, but we have a daily eye on the market, and we’re often alerted to properties before they come onto the market.
Q: Do I own the property?
A: Yes – everything is in your name